Terms of Service

These Terms of Service (“Terms”) are a binding agreement between you and Occyra (“Occyra,” “we,” “us,” or “our”). They apply to occyra.com, its subdomains, the Occyra dashboard and studio, event pages published through Occyra, short links and QR codes we generate, and all related features and emails (together, the “Services”).

These Terms include our Privacy Policy, our Refund & Cancellation Policy, and any plan details shown to you at checkout. If you use the Services on behalf of a company, family, or other organization, you confirm that you are authorized to accept these Terms for it, and “you” includes that organization.

By creating an account, purchasing a plan, publishing an event page, or otherwise using the Services, you agree to these Terms. If you do not agree, do not use the Services.

You must be at least 18 years old and legally able to enter into a contract to create an account or buy a plan. You may not use the Services if you are barred from doing so under applicable law.

Guests can view event pages and respond to them without an Occyra account. Guests who submit RSVPs, messages, or photos must follow the acceptable use rules below.

• Give us accurate information and keep it up to date. You are responsible for keeping your password and sign-in methods secure and for all activity under your account. Tell us promptly at contact@occyra.com if you believe your account has been compromised.
• If you sign in with a third-party provider such as Google, that provider’s terms also apply to that sign-in.
• Events belong to a workspace. The workspace owner controls who is invited and is responsible for the actions of workspace members. Disagreements between workspace members, or between a host and a planner they hired, are for them to resolve. We may act on the instructions of the workspace owner about access and content.
• We may refuse registration, or change or reclaim workspace names, event slugs, or usernames, where we reasonably need to (for example, to prevent impersonation or trademark infringement).

Occyra provides tools to draft event pages with AI and templates, publish them on Occyra web addresses or custom domains, collect RSVPs, manage guest lists, send invitations and reminders, collect guest messages and photos, generate QR codes and calendar files, show weather and maps information, and view analytics. Features, usage limits, and AI quotas depend on your plan.

We are constantly improving Occyra, so we may add, change, or remove features. If a change materially reduces a core paid feature during a period you have already paid for, we will give you reasonable notice where practicable. The free plan, its limits, and any beta or preview features can change or be withdrawn at any time. Beta and preview features are experimental and may not work as expected.

“Your Content” means everything you or your workspace members submit to the Services, such as event details, text, images, schedules, guest lists, prompts, and settings. It also includes RSVPs, messages, and photos that guests submit to your event pages (“Guest Submissions”), as far as they appear on or are collected through your event.

You keep ownership

You keep any ownership rights you have in Your Content. You give Occyra a worldwide, non-exclusive, royalty-free license to host, store, copy, process, adapt (for example, resizing images or formatting pages for different devices), transmit, and display Your Content as needed to provide, secure, support, and improve the Services, and to comply with law. This includes showing your published pages and their link previews to anyone who visits them. We may let our service providers exercise this license on our behalf. The license ends when Your Content is deleted from the Services, apart from backup copies kept for a limited period and content we must keep by law. We will not use your published event page in our advertising without your permission.

You are responsible for Your Content

You confirm that you have all rights and permissions needed for Your Content, including for photos of other people, logos, music, fonts, and guest information. You are responsible for the accuracy and legality of Your Content. We do not pre-screen content and have no obligation to monitor it, but we may review, remove, unpublish, or restrict access to content we reasonably believe breaks these Terms or the law, or puts people or the Services at risk.

You are responsible for keeping your own copies of anything important, including guest lists and RSVP exports, especially before your event.

Published pages are public

When you publish an event page, anyone who has or finds the link can view it. Published pages on Occyra web addresses may be listed in our sitemap and appear in search engines. Do not publish anything you need to keep private.

You are the organizer, not Occyra

Occyra provides software. We are not the organizer, host, venue, ticket seller, or agent for any event, and we are not a party to any arrangement between you and your guests. We do not verify hosts, events, or the information on event pages. You are solely responsible for:

• the accuracy of event details, such as dates, times, time zones, venues, directions, dress codes, travel notes, and gift or registry links;
• telling guests about changes, postponements, or cancellations;
• the event itself, including safety, permits, venue arrangements, accessibility, capacity, and the conduct of attendees;
• any money, gifts, or payments exchanged between you, your guests, or vendors.

RSVPs and headcounts

RSVP tools help you collect responses, but we do not guarantee that every response will be submitted, delivered, or recorded, or that counts will be accurate. Guests may enter wrong details or respond more than once, deadlines depend on the settings you choose, and networks and devices can fail. Check your guest list, keep your own records, and export data before you rely on it for catering, seating, or other bookings.

Guest information

You decide what information to request from guests and how to use it. You are responsible for having a lawful basis to collect it, telling guests how you will use it where the law requires, responding to their requests, and using it only for your event. Do not collect sensitive information (such as health details beyond what is needed for meals or accessibility, government ID numbers, financial account details, or information about children) unless it is necessary and lawful. We process guest information on your behalf to run the Services, as described in our Privacy Policy.

Guest messages and photos

If you enable guest messages or a photo album, you decide whether submissions need your approval and you are responsible for moderating what appears on your page.

Emails to guests

Invitations, reminders, and announcements are sent at your direction. You must have the right to contact each guest, and you must not use these tools for unsolicited marketing. We may limit sending volumes, skip addresses that have unsubscribed or bounced, and pause sending to protect deliverability. We do not guarantee that emails will be delivered, opened, or kept out of spam folders.

If you are a guest

The host is responsible for their event and for how they use the information you submit. Please contact the host with questions about the event or your data. You can also report a page to us.

Occyra uses third-party AI models to draft and edit event pages and related content. AI output is generated automatically and may be inaccurate, incomplete, outdated, inappropriate, or similar to content produced for other users. It may get names, dates, venues, translations, or cultural and religious details wrong.

• Review and edit AI output before you publish or share it. You are responsible for content you publish, whether or not AI helped create it.
• Do not rely on AI output for legal, medical, financial, or safety decisions.
• Do not put sensitive personal information or confidential material into prompts unless it is necessary. Inputs are sent to AI providers to generate results, as described in our Privacy Policy.
• As between you and Occyra, you may use the AI output generated for you, subject to these Terms and to the rights of others. We do not promise that AI output is unique, protected by copyright, or free from third-party rights.
• AI features are subject to plan-based usage limits. We may change the models or providers we use, and we may limit usage to protect the Services.

Occyra and its licensors own the Services, including the software, designs, templates, marketplace content, page layouts and code we provide, and the Occyra name and logo. These Terms do not transfer any of those rights to you.

While you have access, we give you a limited, non-exclusive, non-transferable, revocable license to use our templates and design elements to create and publish event pages through the Services, including pages you create for your own clients. You may not resell or redistribute templates, extract them for use outside Occyra, or use them to build a competing product. Free pages may show Occyra branding, which you must not remove unless your plan allows it.

You must not copy, reverse engineer, or decompile the Services (except where the law allows this despite this restriction), scrape them, get around plan limits or security measures, or resell access to the Services without our written permission.

If you send us feedback or ideas, we may use them freely and without obligation to you.

These rules apply to hosts, workspace members, and guests. You must not use the Services to create, publish, upload, send, or share anything that:

• is illegal, or promotes or helps with illegal activity, including fraud, scams, fake events, phishing, money laundering, unlawful gambling, or the unlawful sale of regulated goods;
• belongs to someone else and you have no right to use, or infringes anyone’s copyright, trademark, privacy, or publicity rights;
• is obscene or pornographic, sexualizes minors in any way, or is otherwise harmful to children (we report child sexual abuse material to the authorities);
• harasses, threatens, bullies, or defames anyone, promotes violence, or attacks people based on religion, caste, race, ethnicity, nationality, gender, sexual orientation, disability, or similar characteristics;
• impersonates a person or organization, misleads people about who is behind an event, or knowingly presents false or misleading information as fact;
• threatens public order, national security, or the unity, integrity, or sovereignty of India or any other country, or incites any offence;
• is spam, including invitations or reminders to people who have not agreed to hear from you, or messages sent to purchased or scraped lists;
• contains malware, redirects people to harmful sites, or tries to collect passwords or payment details through deception;
• collects sensitive personal information without a lawful basis, or sells or misuses guest information.

You also must not:

• access accounts or data you are not authorized to access, or probe, scan, or test the security of the Services without our written permission;
• overload or disrupt the Services, or bypass rate limits, bot checks, usage quotas, or plan restrictions;
• scrape the Services, or use them or their output to build a competing product or to train AI models.

If we reasonably believe these rules have been broken, we may remove content, unpublish pages, disable domains or email sending, suspend or close accounts, and cooperate with law enforcement or rights holders, as allowed by law.

Anyone can report an event page or content that breaks these Terms or infringes their rights by emailing contact@occyra.com with the page link and a description of the problem. For intellectual property complaints, please also include the work you believe is infringed, proof that you own it or may act for the owner, your contact details, and a statement that your complaint is accurate and made in good faith.

We review reports and may remove or restrict content, contact the host, or take no action, depending on what we find. We also act on valid orders from courts and government authorities as required by law. We may share a report with the host so they can respond.

Occyra web addresses, short links, and QR codes

Web addresses on occyra.com (such as your-event.occyra.com), short links, and QR codes that point to them belong to Occyra. You do not own them. We may refuse, change, or reclaim an address that is reserved, misleading, infringes someone’s rights, is abusive, or is no longer in use. Links and QR codes stop working if a page is unpublished, a plan or pass expires, or an account is closed. Check this before printing invitations.

Custom domains

You may connect a domain you own or control on plans that include this feature. Occyra does not sell or register domains. You are responsible for registering and renewing your domain, paying its fees, configuring DNS, and following your registrar’s rules. Connection and security certificates depend on third-party providers, so we cannot guarantee how long setup will take. We may disconnect a custom domain when the plan or pass that includes it ends, for non-payment, for abuse, or after receiving a credible legal complaint. You remain responsible for your DNS records after a domain is disconnected. Any dispute over a domain name is between you and the person making the claim.

• Prices. Prices and plan details are shown at checkout. The currency depends on your detected location (for example, INR in India and USD elsewhere). Applicable taxes are charged as shown at checkout or as required by law. If a price is shown in obvious error, we may cancel the order and refund any amount paid.
• Payment processing. Payments are processed by Razorpay, and their terms also apply. We do not store your full card details.
• Subscriptions (Pro and Team). Subscriptions renew automatically at the end of each monthly or yearly billing period until cancelled. You authorize us and our payment processor to charge the renewal fee to your payment method. Your bank or payment provider may send you notifications before each charge.
• Event Pass (Premium Event). An Event Pass is a one-time payment that unlocks premium features for one specific event for the validity period shown at purchase. It does not renew automatically, and it cannot be moved to another event or workspace or exchanged for credit.
• Price changes. We may change prices. A new subscription price applies from your next renewal after we give you notice, and you can cancel before then.
• Failed payments and chargebacks. If a payment fails, we may retry it, downgrade your plan, or pause paid features. Please contact us before disputing a charge with your bank. While a chargeback or payment dispute is open, we may suspend paid features or the account.
• Promotions and bonuses. Free trials, promotional credits, and bonus allowances have no cash value and may be changed or withdrawn as described when they are offered.
• Refunds. Fees are generally non-refundable, and Event Passes are non-refundable. Our Refund & Cancellation Policy explains the limited exceptions.

You can cancel a subscription at any time using in-product controls where available, or by emailing contact@occyra.com from the email address on your account. Cancellation stops future renewals. You keep paid features until the end of the period you have paid for, and no partial refunds are given.

You can stop using the Services at any time and ask us to close your account. Closing an account or deleting an event unpublishes its pages, stops its links and QR codes from working, and may permanently delete Your Content and guest information. Export anything you need first.

We may suspend or end your access to all or part of the Services, including unpublishing pages or disabling domains or email sending, if:

• you break these Terms or our policies;
• you do not pay, or you open a chargeback that is not upheld;
• we reasonably believe your use creates a risk of harm, fraud, legal liability, or a security problem for Occyra, other users, guests, or the public;
• a court, regulator, or other authority requires it; or
• a free account has been inactive for a long period, after we give notice.

Where it is reasonable and lawful, we will tell you first and give you a chance to fix the problem. We may act immediately for serious breaches or urgent risks.

When access ends, your right to use the Services stops and we may delete Your Content after a reasonable period. No refund is due if we end your access because you broke these Terms. If we close your account for any other reason, or permanently discontinue the Services, we will give reasonable notice where practicable and refund the unused portion of any prepaid fees on a pro-rata basis.

Sections that by their nature should continue after termination will continue, including those on content licenses already granted, payments owed, disclaimers, limitation of liability, indemnity, and disputes.

The Services rely on third parties for hosting, storage, payments, email, AI, sign-in, bot protection, location lookup, maps, and weather. We do not control them and are not responsible for their availability, accuracy, or conduct. Their own terms may apply.

Weather forecasts, map locations, calendar files, and similar features are for information only and may be wrong. Links on event pages, such as gift registries, maps, social media, or payment links, are added by hosts. We do not endorse or control them, and any transaction you make through them is between you and the third party.

We aim to keep Occyra reliable, but we do not promise that the Services, your published pages, RSVP forms, or emails will be available at any particular time, including on the day of your event. Maintenance, outages, third-party failures, and internet problems can interrupt them. No service-level commitment applies unless we agree one with you in writing.

Support is provided by email. Response times we mention elsewhere are goals, not guarantees. For important events, keep exported guest lists and have another way to reach your guests.

To the fullest extent permitted by law, the Services, including AI output, templates, analytics, and third-party features, are provided “as is” and “as available,” with all faults. Occyra and the other Occyra Parties (defined below) disclaim all warranties and conditions, whether express, implied, or statutory, including those of merchantability, satisfactory quality, fitness for a particular purpose, title, non-infringement, and accuracy.

In particular, we do not promise that the Services will meet your needs, be uninterrupted, secure, or error-free, or that content, AI output, analytics, location data, or RSVP counts will be accurate or complete. Analytics and visitor locations are estimates.

Some laws do not allow certain warranties to be excluded. Where that is the case, these exclusions apply only to the extent the law allows, and your non-excludable rights are not affected.

“Occyra Parties” means Occyra, its affiliates, and their founders, directors, officers, employees, contractors, agents, licensors, and service providers.

To the fullest extent permitted by law:

• The Occyra Parties will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, or anticipated savings, or for event-related costs such as venue, catering, travel, or vendor expenses, even if they were told such losses were possible.
• The Occyra Parties will not be liable for losses arising from Your Content or other users’ content; inaccurate event information; RSVPs, invitations, or reminders that are lost, delayed, duplicated, or incorrect; the conduct of hosts, guests, or other third parties; third-party services, links, domains, or DNS; or interruptions to the Services.
• The total liability of the Occyra Parties for all claims relating to the Services or these Terms is limited to the greater of (a) the amount you paid Occyra for the Services in the 12 months before the event giving rise to the claim, or (b) US$50 or its equivalent in your billing currency.
• Any claim relating to the Services may be brought only against Occyra as the contracting party, and not against its founders, directors, officers, or employees personally.

Nothing in these Terms limits or excludes liability for fraud, wilful misconduct, death or personal injury caused by negligence, or any other liability that cannot be limited or excluded by law. Where the law allows liability to be limited only to a certain extent, our liability is limited to the maximum extent allowed.

To the extent permitted by law, you will defend, indemnify, and hold harmless the Occyra Parties from any third-party claim, and from related losses, damages, fines, and reasonable legal fees, arising from: Your Content, including Guest Submissions you allow on your pages; your events; your collection and use of guest information and emails sent at your direction; your domains; or your breach of these Terms, the law, or anyone’s rights.

We will tell you promptly about any such claim and let you control the defense, although we may take part with our own lawyers at our own cost. You may not settle a claim in a way that admits fault on our behalf or places obligations on us without our consent. This section does not apply to the extent a claim is caused by our own breach of these Terms or our negligence.

Talk to us first

Most problems can be solved quickly. Before starting formal proceedings, please email contact@occyra.com with a description of the issue and what you are asking for, and give us 30 days to try to resolve it. This does not stop either of us from seeking urgent relief from a court, or you from using any complaint process the law gives you.

Governing law and courts

These Terms are governed by the laws of India, without regard to conflict-of-law rules. Subject to the paragraph below, the competent courts in India having jurisdiction over Occyra’s principal place of business have exclusive jurisdiction over any dispute arising from these Terms or the Services.

Consumers

If you use the Services as a consumer, you keep the protection of any mandatory laws of your country of residence, and you may bring a claim in your local courts or consumer dispute forums where the law gives you that right. Nothing in these Terms limits your rights under applicable consumer protection laws.

We may update these Terms. We will post the new version on this page and update the “Last updated” date. If a change is material, we will notify you by email or in the product a reasonable time before it takes effect, unless the change is required by law or relates only to a new feature, in which case it may take effect immediately. If you do not agree with a change, stop using the Services and cancel any subscription before the change takes effect. Continuing to use the Services after that means you accept the updated Terms.

• Entire agreement. These Terms, with the policies they refer to, are the whole agreement between you and Occyra about the Services and replace earlier agreements on the same subject.
• Severability. If any part of these Terms is found unenforceable, it will be applied to the maximum extent allowed and the rest will remain in effect.
• No waiver. If we do not enforce a right, we have not given it up.
• Assignment. You may not transfer your rights under these Terms without our written consent. We may transfer ours as part of a merger, acquisition, reorganization, or sale of assets, and we will notify you if this affects you.
• Events beyond our control. We are not responsible for delays or failures caused by events beyond our reasonable control, such as outages at our providers, cyberattacks, natural disasters, epidemics, war, or government action.
• Notices. We may send notices to the email address on your account or show them in the product. You can send notices to contact@occyra.com.
• Relationship. You and Occyra are independent parties. No one other than you, Occyra, and the Occyra Parties (for the sections that protect them) has rights under these Terms.
• Language. If these Terms are translated, the English version applies in case of conflict.

Questions about these Terms: contact@occyra.com.

Complaints and grievances: contact@occyra.com (subject line “Grievance”). We acknowledge and resolve grievances within the timelines required by applicable law.